Detail Boys LLC

I've called multiple times over 3 weeks trying to set up a detailing appointment. Nobody has answered my calls. I've left voicemails everytime I call and nobody has called me back. Edit: We finally got ahold of them and set up the detail. He missed the first appt, and we had to call to ask. He rescheduled for the next day. The next day he called to reschedule again because he got a flat tire. The third time he finally showed up. We got the showcase detail. The detailer only spent 45 min on what was supposed to be a $225 job. If someone is efficient and still does a good job I don't mind the short time but this was not the case. See the pictures of how he left the vehicle. It doesn't look much better than when it started and it wasn't bad to begin with. The seats aren't any cleaner, the trunk wasn't touched at all, there is over spray all over the windshield and windows, and he used a dirty rag to wipe things down and left dirty water to dry all over the dash board. A door handle was covered in black that wasn't there to begin with and cup holders were left untouched. The engine wasn't cleaned, and he didn't do a clay treatment. There was some hard water spots he said he couldn't get out, but after inspecting the rest of the work, I'm not sure he even tried. We reached out to them to see if we could take care of this privately, but they won't respond. Edit 2: they reached out an scheduled a follow up. They missed that appointment, and the one they rescheduled. They finally showed up the third time, and the detailer did a good job. It only took four missed appointments and two details to get here. I revised the review to two stars because they did come back out and fix it, it was just a really difficult process.

DO NOT USE THIS COMPANY. They completely ruined all 4 of my floor mats. I received a full service interior detailing on October 16th. A few days later, dark spots started appearing on my floor mats. I've called, emailed, and texted the company to figure out what happened and if this could be fixed. I finally got ahold of someone and they said they'd come out and look on Sunday morning, November 1st between 10am-11am. They completely no showed. I heard absolutely nothing from them about no showing and now I'm stuck with 4 damaged floor mats. There are plenty of other companies to use in the Phoenix area. Do not give Detail Boys your business. They simply do not deserve it.

Today Detail Boys technicians, Anthony and Matt did a ceramic coating on my Tesla and interior detail. They did an amazing job, it looks new again. I have my next detail scheduled already. Love this company. Thank you!