Premier Car Wash
About
Professional ceramic coating and paint protection services in 8130 Orchard Loop Ln. Rated 3.8 stars by 404 customers. We specialize in automotive protection and detailing services.
Services Offered
Reviews
Thank goodness we had a free coupon because if we didn’t, coming all the way down here would’ve been a total loss. Seems to more concerned with getting customers in and out than actual quality of service. Recently came back from a trip to the beach expecting a full interior detail from all the accumulated sand, and after the time was up we received our car with sand still caked up along the seat tracks and trunk area. Ended up having to go back home and do it myself. We have a moonroof as well and that was untouched as well, but luckily the rest of the exterior was nice in comparison. Very poor attention to detail throughout the interior. We have a lot of glossy black plastic in our car, and it ended being scratched to oblivion with careless wiping. That kind of stuff doesn’t buff out. On initial impressions, it looks like they cleaned the wheels but when I got home later i saw that it was barely wiped and they didn’t even really get into the spokes. For $25 value, don’t get your hopes up.
Horrible customer service! Scratched my truck and said “there was a chip and the high power wash caused that” no, not buying it. They hit something (check the photos-took it for a good wash to trade it in, there goes that) Then proceeded to tell me “it’s a work truck” 1- you don’t know what I do with my truck and 2- work truck or not; own up to what you did. Then wanted to give me a free wash- for what I’ll never be back and I’ll never recommend them to anyone. Will be contacting the owner for insurance purposes….to be continued.
I had a really bad experience at Premier Care Wash. My car was still dirty after the wash, and to make things worse, the vacuuming wasn’t done properly either. It feels like the staff don’t care about the quality of their work anymore. Very disappointing, and I won’t be returning.
Quick Links
Business Hours
Location
8130 Orchard Loop Ln, Elk Grove, CA 95624
Reviews
Thank goodness we had a free coupon because if we didn’t, coming all the way down here would’ve been a total loss. Seems to more concerned with getting customers in and out than actual quality of service. Recently came back from a trip to the beach expecting a full interior detail from all the accumulated sand, and after the time was up we received our car with sand still caked up along the seat tracks and trunk area. Ended up having to go back home and do it myself. We have a moonroof as well and that was untouched as well, but luckily the rest of the exterior was nice in comparison. Very poor attention to detail throughout the interior. We have a lot of glossy black plastic in our car, and it ended being scratched to oblivion with careless wiping. That kind of stuff doesn’t buff out. On initial impressions, it looks like they cleaned the wheels but when I got home later i saw that it was barely wiped and they didn’t even really get into the spokes. For $25 value, don’t get your hopes up.
Horrible customer service! Scratched my truck and said “there was a chip and the high power wash caused that” no, not buying it. They hit something (check the photos-took it for a good wash to trade it in, there goes that) Then proceeded to tell me “it’s a work truck” 1- you don’t know what I do with my truck and 2- work truck or not; own up to what you did. Then wanted to give me a free wash- for what I’ll never be back and I’ll never recommend them to anyone. Will be contacting the owner for insurance purposes….to be continued.
I had a really bad experience at Premier Care Wash. My car was still dirty after the wash, and to make things worse, the vacuuming wasn’t done properly either. It feels like the staff don’t care about the quality of their work anymore. Very disappointing, and I won’t be returning.
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