Mr Detail Auto Salon
About
Professional ceramic coating and paint protection services in 415 Seneca St. Rated 4.3 stars by 44 customers. We specialize in automotive protection and detailing services.
Services Offered
Reviews
They definitely surpassed our expectations. The car looked brand new once the job was done. We originally brought our car in because of a spilled protein shake on one of the seats. They were able to get it out no problem as well as the pet hair in the back (huge bonus, we weren’t expecting the back seat to look so clean) I work during the weekday so they let me bring it in a few minutes before they opened and it was done by 12:30p. Super speedy turn around and they’re a Star Wars fan!;)
Disappointing rip off. Long story short, bubbles started to appear 3-4 days after tint install and never went away. They offered zero warranty and will not fix after charging me $1000+ to do the full car. Long story: I brought the vehicle by to have them provide a quote. They said it wouldn't be a problem and I booked an appointment online at the qouted rate of $390. My first concern while watching the install was the installer had their son in the back of the car doing the windows. It would appear that this person was underage and inexperienced which caused the bubbles to form in the tint. When I picked up the vehicle I was told the bubbles would disappear after 3-5 days. So I paid and went home. The bubbles never went away. I called the owner on day 5 after install and they would not return my call. They would only respond to text and were unwilling to help or warranty the bubbles. I then reach out to the onsite shop manager Chad. He said he would be on it once he returned from vacation. He asked for me to send pictures, which I did. I have followed up with him multiple times to be told, you have already talked to the owners and there is nothing I can do, I'm just the manager. Buyer beware at this location and others like it. Poor customer service, shotty work and zero warranty. Do not schedule here. The owners and manager ripped me off, they will not warranty their work and are potentially using 3rd part contractors that bring underaged workers with them to work on your vehicle. They need need to do better and warranty their work. Not being willing to fix mistakes days after install is ridiculous. Reputable tint companies warranty their work and shame on me for not asking... I’ve learned my lesson.
Very disappointed. Requested Deep Clean interior. Carpets look great but they didn’t vacuum the arm rest or glove box and windshield was streaky. In fairness they offered to fix if I brought it back but the drop and pick up hours are middle of workday and inconvenient. No where did they tell me must pick up by 3 “since the pandemic”. Will not be returning.
Quick Links
Business Hours
Location
415 Seneca St, Seattle, WA 98101
Reviews
They definitely surpassed our expectations. The car looked brand new once the job was done. We originally brought our car in because of a spilled protein shake on one of the seats. They were able to get it out no problem as well as the pet hair in the back (huge bonus, we weren’t expecting the back seat to look so clean) I work during the weekday so they let me bring it in a few minutes before they opened and it was done by 12:30p. Super speedy turn around and they’re a Star Wars fan!;)
Disappointing rip off. Long story short, bubbles started to appear 3-4 days after tint install and never went away. They offered zero warranty and will not fix after charging me $1000+ to do the full car. Long story: I brought the vehicle by to have them provide a quote. They said it wouldn't be a problem and I booked an appointment online at the qouted rate of $390. My first concern while watching the install was the installer had their son in the back of the car doing the windows. It would appear that this person was underage and inexperienced which caused the bubbles to form in the tint. When I picked up the vehicle I was told the bubbles would disappear after 3-5 days. So I paid and went home. The bubbles never went away. I called the owner on day 5 after install and they would not return my call. They would only respond to text and were unwilling to help or warranty the bubbles. I then reach out to the onsite shop manager Chad. He said he would be on it once he returned from vacation. He asked for me to send pictures, which I did. I have followed up with him multiple times to be told, you have already talked to the owners and there is nothing I can do, I'm just the manager. Buyer beware at this location and others like it. Poor customer service, shotty work and zero warranty. Do not schedule here. The owners and manager ripped me off, they will not warranty their work and are potentially using 3rd part contractors that bring underaged workers with them to work on your vehicle. They need need to do better and warranty their work. Not being willing to fix mistakes days after install is ridiculous. Reputable tint companies warranty their work and shame on me for not asking... I’ve learned my lesson.
Very disappointed. Requested Deep Clean interior. Carpets look great but they didn’t vacuum the arm rest or glove box and windshield was streaky. In fairness they offered to fix if I brought it back but the drop and pick up hours are middle of workday and inconvenient. No where did they tell me must pick up by 3 “since the pandemic”. Will not be returning.
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